At 98 Pak, we built this platform for entertainment — not to cause financial stress or harm. Responsible gaming is not a legal obligation we've ticked off. It is a genuine commitment that shapes how we design every feature, every bonus, and every player interaction. This page explains exactly what tools are available to you, how to use them, and where to turn if gaming stops feeling like fun.
Let's be straightforward about what gambling is: it involves real money, and you can lose it. No platform can change that, and anyone who tells you differently isn't being honest. What 98 Pak can do — and what we've committed to — is make sure that every player who comes to this platform has the information and the tools they need to stay in control of their gaming.
For most people, online gaming on 98 Pak is exactly what it's supposed to be: a fun way to spend some time, try their luck on a slot, play a hand of teen patti, or follow an esports match. That's what we built this for. But for some players, gambling starts to become something else — something that creates financial pressure, affects relationships, or occupies more mental space than it should. When that happens, the responsible thing isn't to pretend it doesn't exist. It's to make sure the player has clear, practical options to change the situation.
Every tool described on this page is available to every registered 98 Pak player, built directly into your account settings, and active immediately upon request. You do not need to contact support to set a deposit limit or activate a cooling-off period. You do not need to justify yourself to anyone. You just need to know the tools are there — and this page exists to make sure you do.
Responsible gaming at 98 Pak is a team effort. Our platform systems, our support staff, and our account monitoring tools all work together to support players. But the most important part of the equation is you — using the tools available before a problem becomes serious.
Four built-in controls available in every account — no support call, no delay, no explanation required
Set a daily, weekly, or monthly cap on how much you can deposit at 98 Pak, in Pakistani Rupees. Once a limit is set, it cannot be exceeded regardless of how many times you try. Reducing your limit takes effect immediately. Increasing it requires a 24-hour waiting period — a deliberate friction to protect you from impulsive decisions.
Set a maximum session length — anywhere from 30 minutes to several hours. When your session timer runs out, you'll receive a clear notification showing how long you've played and how much you've wagered. You can choose to continue, but the prompt forces a moment of genuine reflection rather than letting time pass unnoticed.
Need a break for a few days? Activate a cooling-off period of 24 hours, 72 hours, 7 days, or 30 days directly from your account settings. During this time, your account is suspended from all gaming activity. Your balance remains intact and you can still withdraw — but you cannot play or deposit until the cooling-off period ends.
If you feel you need a longer or permanent break from gaming, self-exclusion closes your 98 Pak account to all gaming activity for a minimum of 6 months. The request is processed within 24 hours and cannot be reversed during the exclusion period. Any real money balance will be returned to you. This tool exists to be used — there is no shame in activating it.
All four tools are accessible from the "Responsible Gaming" section of your 98 Pak account settings. On mobile, tap the menu icon, go to Account, then Responsible Gaming. On desktop, it's in the top-right account dropdown. If you cannot locate it, live chat support will guide you there in seconds.
These tools are designed to be used proactively — before things become a problem, not after. The best time to set a deposit limit is when you first register, while you're still thinking clearly about what you want to spend. Don't wait until you've already exceeded what you're comfortable with.
Activating responsible gaming tools at 98 Pak takes less than a minute. Here's exactly how to do it, whether you're on mobile or desktop:
Go to 98pak.biz/login and enter your registered mobile number and password. If you've forgotten your password, use the reset option on the login page.
On desktop, click your name or avatar in the top-right corner and select "Account Settings". On mobile, tap the menu icon (three lines) and select "My Account".
You'll see a dedicated "Responsible Gaming" section in the account menu. Tap or click it to see all four tools: Deposit Limits, Session Timers, Cooling-Off, and Self-Exclusion.
Select the tool you want to activate and enter your preferred limit or time period. For deposit limits, enter the PKR amount. For cooling-off or self-exclusion, select your duration and confirm.
You'll receive a confirmation on-screen and via SMS to your registered number. Restrictions take effect immediately for all protective measures (reductions, cooling-off, self-exclusion).
Most players who run into difficulty with gambling didn't start out planning to — it happens gradually, often without noticing. These habits help keep gaming in its proper place:
Most people who develop a difficult relationship with gambling don't recognise it immediately. This quick self-check can help. Read each question honestly — nobody sees your answers except you.
If you answered yes to two or more of these questions, it's worth taking a step back. You don't have to have answered yes to all of them for your gaming habits to be worth reconsidering. One honest yes is enough to think about using the responsible gaming tools in your 98 Pak account.
If you're worried about a family member or someone you know, these are some of the behavioural changes that can indicate a gambling problem:
The most effective thing you can do is have an honest, non-confrontational conversation. Focus on what you've observed rather than making accusations. Express concern rather than anger. Offer to help them use the responsible gaming tools in their account rather than demanding they stop entirely — small, concrete steps are more likely to be accepted than ultimatums.
If the person is a registered 98 Pak player, you can contact our support team at support@98pak.biz to raise a concern. We take third-party welfare reports seriously and will investigate sensitively.
Six concrete responsible gaming commitments that 98 Pak upholds for every player on the platform
Every 98 Pak account is subject to age verification. We do not permit anyone under 18 to register or play. If at any point we have reason to doubt an account holder's age, the account is suspended pending documentation. We take underage gambling seriously — not because we have to, but because it matters.
98 Pak will never send you targeted marketing that tries to capitalise on a losing streak. We do not send "bad luck" offers or emails designed to encourage you to deposit more after a significant loss. Our promotions calendar exists to reward regular players — not to exploit moments of vulnerability.
Our systems monitor player behaviour for patterns associated with problem gambling — significant increases in session length, rapid deposit sequences, and large loss events followed by increased stake sizes. When these patterns are identified, a member of our responsible gaming team will reach out proactively, without waiting for the player to ask for help.
If you contact our support team about a gambling concern — whether about your own account or someone else's — you will be treated with respect and without judgement. Our support staff are trained to handle responsible gaming conversations sensitively. You will not be dismissed, made to feel embarrassed, or pressured to continue playing.
98 Pak's marketing is targeted at adults making a free and informed choice to engage with online gaming. We do not market in ways that appeal to or target minors, we do not misrepresent winning probabilities or expected outcomes, and we do not use responsible gaming tools as a marketing tactic. Responsible gaming is not our brand — it's our obligation.
When a player self-excludes from 98 Pak, all marketing communications are stopped immediately. The account is suspended from all gaming activity. Any balance is returned. The exclusion is applied to the account, not just a single game category. 98 Pak does not contact self-excluded players to encourage them to return before the minimum exclusion period has ended.
Some of the most common questions we receive about responsible gaming at 98 Pak, answered directly and honestly.
If you need to activate a responsible gaming tool right now, you can access your account settings directly or contact support via live chat 24 hours a day, 7 days a week.
Go to My AccountRegistration is free. Deposit limits are set at sign-up. Responsible gaming tools are built into every account. 98 Pak is built for Pakistani players who want a fair, enjoyable, and controlled gaming experience — not pressure, not manipulation, just honest entertainment in PKR.
18+ only. Full Terms and Conditions apply. If gaming is causing you difficulty, please use the tools on this page or contact support@98pak.biz.